NSHC History & Founders
NSHC’s Lead Coaches found within their own clinical practices that patients responded positively when engaged in a partnering fashion, where the patient's agenda/concerns/fears guided the engagement conversation, as opposed to the traditional approach of "do as I instruct or prescribe you to do."
A Co-founder of the National Society of Health Coaches and Principal of Miller & Huffman Outcome Architects, LLC, Melinda is a Certified Health Coach and Health Coaching Consultant for integrating evidence-based health coaching and outcomes into clinical practice and the workplace. She's a best-selling homecare author, writer, educator, and nationally known speaker. Her work as a cardiovascular clinical nurse specialist spanned 30 years of managing intensive care units, co-developing and implementing pharmacy-nursing hospital collaboratives, developing outcome-based disease management and staff development programs for acute and post acute care. She co-developed an outcome-based intervention and documentation system recoginzed by the TN Hospital Association as Innovation in Nursing Practice.
Director of Disease Management for Amedisys, Inc., Asst. Patient Care Administrator for Southern TN Medical Center; Director of Nursing Education, Motlow College in Lynchburg, TN.
Books and Publications:
Disease Management: Gold Nuggets to Success! Best Seller: Implementing Outcome-Based Homecare: A Workbook of OBQI, Care Pathways, Disease Management, Home Health Outcomes & Pay for Performance, and Evidence-based Health Coaching for Healthcare Providers, 1st-4th Editions.
She's a former member of the QIO National Technical Expert Panel and contributor to Quality Insights Care Transitions Best Practice Intervention Packages. She writes for nationally known peer-reviewed journals, newsletters, guest blogs, and magazines on evidence-based health coaching, patient engagement, evidence-based practice for chronic condition management and healthcare outcomes.
A Principal & Co-founder of Miller & Huffman Outcome Architects, LLC and the National Society of Health Coaches (NSHC). Tenured healthcare executive, author, speaker, and Certified Small Business Consultant. Colleen has 25+ years creating and executing outcome-based clinical models and operational processes, evidence-based disease management programs, clinical software, and integrated IT strategies across the healthcare spectrum to meet complex clinical and financial outcome goals.
Senior Vice President of Clinical Services, Regulatory Compliance & Disease Management - Amedisys, Inc.; Director of Disease Management - Columbia Homecare; Director of The Diabetes Center for Excellence and Adult Critical Care - Columbia Hospital System.
Graduate of the University of Toledo and Covenant College with degrees in Nursing and Business.
Books and Publications:
Health Coaching Business Start-up: A Resource Guide for Clinicians, Evidence-based Health Coaching for Healthcare Providers, 3rd. & 4th Eds.; Evidence-based Interventions & Decision Support for the Management of Chronic Conditions in OASIS-C; BluePrints for Chronic Condition Prevention & Management; Evidence-based Health Management & Prevention Teaching Booklets for clinicians and consumers; Researcher/Developer of the Teletriage Symptom Reference contained in the Centers for Medicare/Medicaid Services (CMS) Quality Insights Home Health Telehealth Reference; Contributing author of Implementing Outcome-Based Home Care; a Workbook of OBQI, Care Pathways, and Disease Management.