health-coach-program-content
NSHC Program Content Outline
Subject Matter by Section
NSHC recognizes a higher level of education, knowledge, skill, and supervised clinical practice that healthcare professionals have acquired in patient/family communication, psychosocial aspects of illness and recovery, health teaching/learning assessment and methods, and care management of those with health conditions, both acute and chronic. Program content is based on this premise.
On average, a minimum of 85+ hours of self-study is recommended to complete the Program. However, individual study habits, reading speed, and comprehension can affect the amount of study time required to be successful with testing. NSHC Lead Coaches are available for support during your self-study.
In addition to the Program Manual (all Sections given below), study resources include a new robust MI Video Series, Webinars, Audio Recognition, Articles, Online Skills Practice, highly popular Live Practice Webinars, and Quick Reference Pocket Guide. These resources are located on the Member Home Dashboard upon login.
**University/College Faculty: Questions about integrating NSHC's program into your curriculum? It's very adaptable!
Content Outline
Section 1: Introduction to Evidence-based Health Coaching (EBHC)®
- Evidence-based Health Coaching Defined
- The premise of Evidence-based Health Coaching
- Why Health Coaching has Emerged
- Differences in Traditional Health Teaching and Health Coaching
Differences in Health Coaching, Wellness Coaching, Counseling & Psychotherapy- Attributes of Health Coaching
- Patient/Client Engagement
- Self-Management Support
- "Partnering" as a Healthcare Provider
- Managing versus Coaching
- Characteristics of an Effective Health Coach
- Nutritional Counseling and Dietary Teaching
- Health Coaching Liability & Legal Implications
- Trends in Health Coaching
- NSHC's Clinical Model of Evidence-based Health Coaching
- NSHC Code of Ethics and Standards of Practice
- NSHC Core Competencies
Section 2: Identifying Your Communication Style
- Four Primary Styles
- Adapting Your Style
- Communication Pitfalls to Avoid
Section 3: Are You Listening?
- How We Listen/Active Listening
- Ten Active Listening Strategies for Health Coaches
- Strategies for when Becoming Distracted
- Unique Aspects of Telephonic Health Coaching
- Differences in Face-to-Face versus Telephonic
- Telephonic Health Coaching Outcomes
Section 4: Tapping into the Client's Learning Style
- How We Learn
- Three Primary Learning Styles Explored
- Seven Step Learning Process
- Teach-Back Method
Section 5: Facilitating Health Behavior Change
- Creating SPACE for Health Coaching
- Transtheoretical Model of Change- Stages of Change
- Societal and Generational Influences on Beliefs, Values & Health Behavior Change
- Generational Influence
- Cultural Competence
- Readiness for Change Tools
Section 6: Guiding the Health Coaching Agenda & Goal Setting
- Guiding the Agenda
- Setting Goals: The Six Criteria
- Commitment & Working through Goal Achievement
- Feedback on Lack of Progress
Section 7: Motivational Interviewing (MI)
- The History of MI
- The "Spirit" of MI
- Language of Change
- Four Phases of MI
- Increasing Importance
- Ambivalence: It's Only Natural!
- Righting Reflex
- Giving Information
- Increasing Confidence
- Using MI to Navigate the Stages of Change
- Avoiding Discord/Managing Resistance
- OARS
- Recognizing and Reinforcing "Change Talk"
- Managing Resistance
- Robust Motivational Interviewing Training & Practice Video Series
- Adaptation of MI for Brief Clinical Encounters
Section 8: Positive Psychology
- Effectiveness of
- Interventions for Health Coaches
- Exercises for Clients/Patients
Section 9: Wellness and Prevention
- Tobacco Cessation
- Addiction & Smoking facts
- EBP Guidelines
- Key Considerations in Health Coaching
- Weight Loss & Maintenance
- Contributing factors
- Physical assessment
- Weight management
- Behavior therapy
- Mindful eating
- Evidence-based practice (EBP) guidelines
- Key Considerations in Health Coaching
- Stress Management
- Effects
- Mind/body assessment
- Measurement scales
- EBP Guidelines
- Key Considerations in Health Coaching
- Eat Well, Eat Right!
- Physical Activity and Resistance Training
- Integrating Health Coaching into the Workplace
Section 10: Evidence-based Practice Interventions for Chronic Conditions
- Evidence-based Practice & Standards of Care
- Integrating EBP into a Health Coaching Encounter
- Evidence-based Practice Interventions for Chronic Conditions (Online Clinical Resource only; not for testing)
- Websites for Evidence-based Practice
Section 11: Measuring Health Coaching Outcomes
- Outcomes and Outcome Measurement
- Aggregation and Trending
- Outcomes Analysis and Performance Improvement
Section 12: Putting it All Together!
Appendixes
- Quick Quizzes/Concept Applications
- Forms & Tools
Additional Study Resources
- NSHC's Live Practice Webinars
- Online Skills Practice
- Articles, Recorded Webinars, and Videos